A City Commercial Bank: Full-Chain Financial Intelligence Service System

Solution

Full-chain financial intelligence system construction: For a Chinasoft International city commercial bank, build a "infrastructure - algorithm support - application scenarios - landing services" full-chain financial intelligence service system. Based on Huawei Cloud ModelArts development platform, combined with DeepSeek foundation model and Huawei Cloud Ascend computing power support, help customers quickly deploy DeepSeek foundation models, customize exclusive models, and quickly connect businesses through APIs.
Intelligent agent scenario deep development: Focus on the international business "knowledge base" intelligent agent scenario, transform financial business rules and compliance knowledge into semantic networks that intelligent agents can execute, achieve automated business Q&A and intelligent knowledge retrieval.
Localization computing power base and model tuning: Build a computing power base based on Ascend computing power, rely on Chinasoft International's technology and industry advantages to carry out business model training and tuning, promote the large-scale landing of artificial intelligence in financial business, and have comprehensive service capabilities from data governance to digital intelligence advancement.

Implementation Results

The intelligent agent helped the bank's international business department significantly improve knowledge retrieval efficiency and business response speed. Knowledge retrieval time was shortened from an average of 10 minutes to within 30 seconds, and customer consultation response efficiency improved by 80%.
The intelligent agent effectively reduced the workload of manual repetitive consultations, releasing reviewers from daily retrieval work, and the time core business personnel invest in high-value work increased by 40%.
Through the knowledge base intelligent agent, quickly respond to parties' compliance consultations, ensure business processes comply with domestic and foreign financial regulatory requirements, synchronize the latest policies and compliance points in real-time in fields such as international settlement and cross-border financing, and compliance risk incidents decreased by more than 50%.
This case demonstrates the large-scale landing paradigm of financial AI intelligent agents in core business scenarios, providing a practical reference for the intelligent transformation of the financial industry, and subsequently promoting it to more financial scenario applications.

Customer Testimonial

"Chinasoft International's full-chain financial intelligence service system has truly integrated AI capabilities into our business processes, and the knowledge base intelligent agent has become a powerful assistant for frontline business personnel."